Shakespears Desserts Privacy Policy
How your information is handled when you order from Shakespears Desserts through this website.
1. Who we are
Shakespears Desserts is the business you are ordering from.
The online ordering service behind this website is provided to Shakespears Desserts by SwitcherMate Ltd, a UK company. Shakespears Desserts is responsible for the information it uses to prepare, hand over or deliver your order and to deal with you as its customer. SwitcherMate Ltd is responsible for the information it handles to run the ordering service: taking your order, processing payment securely, sending order updates and preventing misuse.
2. Ordering as a guest
You order as a guest. There is no account to create and no password, and nothing on this website asks you for one.
3. What is collected when you order
To fulfil an order we collect the details you type at checkout: your name, phone number, optional email and, for delivery, your address. Shakespears Desserts uses them to prepare and deliver your food and to contact you about your order. They are kept only as long as needed for order handling and legal record-keeping.
4. Payments
Where you pay by card or wallet on this website, the payment is processed by Stripe. Your full card details go directly to Stripe and are never seen or stored by Shakespears Desserts or by SwitcherMate Ltd; only a payment confirmation and reference come back. If you pay in cash, no payment details are collected.
5. Order-status notifications
If you allow notifications, a push token is stored for your current order only, so you can be told when it is ready or on its way. Tokens expire automatically within 24 hours and can be revoked at any time in your device or browser notification settings.
6. Loyalty stamps
Where Shakespears Desserts runs a loyalty card, your stamps are kept against the phone number you give at the counter or at checkout, and nothing more. Ask Shakespears Desserts to remove your number to erase the card.
7. No advertising or tracking
This website carries no third-party advertising and no cross-site tracking. The information above is used only to run the ordering service.
8. Your rights
Under UK GDPR you can ask for a copy of your personal information, ask for it to be corrected or erased, and object to how it is used. Use the contact details below, and include the approximate time of your order so the record can be found. You also have the right to complain to the Information Commissioner’s Office.
9. Contact
Shakespears Desserts
- Phone: 07481 357801
- Post: 2 Hallgate, Astley Village, Chorley, PR7 1XA
SwitcherMate Ltd, provider of the ordering service. Email: operations@switchermatebusiness.com